Careers
Position: Systems Integration and Support Engineer
ABOUT PROFORMANCE
PROFORMANCE is a leader in the design and implementation of document automation solutions for the financial services industry. With more than 25 years of experience, PROFORMANCE delivers industry leading solutions backed by a significant knowledgebase and exceptional technical support. Thanks to the success of our recent product releases, PROFORMANCE is experiencing rapid growth and we are looking for enthusiastic, energetic individuals to join our team. If you enjoy working in a fast-paced environment with people who honor integrity and honesty, we want to hear from you. PROFORMANCE offers qualified candidates a competitive compensation and benefits package as well as the opportunity to advance your skills via continuing education.
RESPONSIBILITIES
- Install and configure PROFORMANCE and OnBase document management software
- Install and configure Microsoft Windows desktop and server operating systems
- Install and configure Microsoft SQL Server and Internet Information Services (IIS)
- Train and provide front-line technical support for customers using PROFORMANCE and OnBase document management software
- Provide internal support and maintenance for Microsoft 2000, 2003 and 2008 Servers, Microsoft Exchange 2007 Server and network infrastructure
- Perform research and product direction opinions on new OnBase modules and new technologies related to scanning, capture and internally developed products.
- Moderate travel within the United States is required (30 - 40 days a year)
QUALIFICATIONS
- 5+ years experience as a Systems Engineer and/or Systems Integrator
- Proven troubleshooting and problem-solving skills
- Advanced customer communication skills, both written and verbal
- Strong knowledge of Microsoft Windows desktop and server operating systems
- Solid understanding of computer hardware and networking principles
- Work experience with Citrix Presentation Server is a plus
- Self motivated team player who can take lead on individual projects
- Bachelor's degree in Computer Science, related field of study or equivalent work experience
- Intermediate Microsoft SQL database and T-SQL query skills
- Hyland OnBase application knowledge a plus.
- Work experience with financial institutions and/or document management systems is a plus
- Must pass a background check and credit check
Please submit your resumes to techjobs@pf-inc.com with the subject line SE Applicant - (Your Name)
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