INFO-ACCESS

Integrating Document Imaging with Loan Document Tracking, Exception Processing and Collateral Management.

The paper-based loan operations process is labor-intensive and time consuming for financial institutions, particularly in the commercial lending area. Burdened with managing, tracking, routing and archiving loan documentation with non-integrated systems, loan operation departments are often over-stressed by the complexity of commercial loans.  Additional challenges stem from complicated relationships between customers, borrowers, and collateral.  When combined with the manual, error prone processes tied to paper files, these business problems do not facilitate proactive compliance and risk management. To automate these functions, PROFORMANCE developed INFO-ACCESS, a compliance-driven loan automation application that integrates document imaging with loan document tracking, exception processing and collateral management.  It provides a singular view of a loan portfolio by minimizing the need for multiple applications to research and view loan documentation.

INFO-ACCESS Features:

• Ease of access to loan data with a consolidated view of customer information and documents related to a loan portfolio
• Automated document indexing via built-in bard code separator sheet printing
• Automated tickler and tracking tools that categorize documents that are missing, expiring, pending, present, etc.
• Collateral management tools for tracking collateral, cross-collateralization and collateral release
• Online work queues and reporting tools to proactively manage exceptions
• Templates for customer notice generation
• Electronic checklists for all required loan documents
• Foldering/Tab view to easily locate loan documents, credit documents, borrower information, collateral, etc.
• Non-document tracking capabilities to track events and loan policies
• Document level content exception tracking

INFO-ACCESS Benefits:

• Improves compliance by reducing errors and risk associated with incomplete, missing and out-dated loan documentation
• Enhances customer service with quick access to loan information and documents
• Reduces loan operation costs by eliminating manual tracking
• Eliminates tracking of documents and exceptions with spreadsheets or other third party applications not interfaced to document images
• Improves business efficiencies by providing a singular view of a loan portfolio with accompanying documents and customer information
• Minimizes risk by enabling collateral to be verified prior to release

INFO-ACCESS Data Sheet

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